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FAQs
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Frequently asked questions
Have questions? We’re here to help
How long does it take to complete an order?
Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.
Can I inspect the goods before receiving them?
no you can't
What should I do if there is a problem with my custom order?
Just send us an email and we will get you right!
How long does shipping usually take?
Depends where you live... Canada and US should take a week.
How often does it need to be cleaned ?
Wash is in cold water.
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